Ich: tuuuuut…… tuuuuuut
Hotline: Bla gdata Hotline bla
Ich: Pffffhhhh
Hotline: *laala* (mucke)
Ich: Pffffhhhh
Hotline: Willkommen an der Hotline, mein Name ist Mann, was kann ich für sie tun?
Ich: Sie brauchen sicher meinen Benutzernamen, oder?

Das scheint da so etwas wie die Kundennummer in anderen Unternehmen zu sein….

Hotline: Oh ja, den nehme ich gerne.
Ich: Konrad-5-Julius-Heinrich-97- [Hotlinemann unterbricht mich]
Hotline: Konrad ausgeschrieben?
Ich: Öhm ähh ne also öh der Buchstabe?!?
Hotline: OK
Ich: Kundenummer…
Hotline: und was kann ich nun für sie tun?
Ich: Wir testen gerade die Amavis Integration eurer G DATA Business Lösung und das läuft nicht ganz rund.
Hotline: uhhaaa ohh
Ich: Warum uhaaa ohh?
Hotline: Öhm (hehe) also ähh, da bekommen wir eher weniger Anfragen. Wird nicht so oft benutzt.
Ich: Na aber ihr verkauft das ja.
Hotline: Ja aber ähh gut.

Dann wurden Version und OS abgefragt und ein Ticket angelegt. Ich sollte mal Auszüge aus dem Maillog senden O_o irgendwie habe ich das Gefühl als wenn das gerade nix wird 😀

Für Spaß auch mal die Logfiles:

Feb  7 08:27:54 mx amavis[27217]: (21323-04-4) (!)run_command: child process [27217]: Insecure dependency in exec while running with -T switch at /usr/sbin/amavisd-new line 4743.
Feb  7 08:27:54 mx amavis[21323]: (21323-04-4) (!!)collect_results from [27217] (/usr/bin/gdmailscannerc): exit 3 Feb  7 08:27:54 mx amavis[21323]: (21323-04-4) (!)checking with spam scanner GDATA_SPAM_SCANNER failed: GdataSpamScanner: Failed processing request; illegal response(%d) at /usr/local/lib/site_perl/Amavis/SpamControl/GdataSpamScanner.pm line 158.
Feb  7 08:27:54 mx amavis[21323]: (21323-04-4) (!!)TROUBLE in check_mail: spam_scan FAILED: GDATA_SPAM_SCANNER failed: GdataSpamScanner: Failed processing request; illegal response(%d) at /usr/local/lib/site_perl/Amavis/SpamControl/GdataSpamScanner.pm line 158. at (eval 98) line 159.
Feb  7 08:27:54 mx amavis[21323]: (21323-04-4) (!)PRESERVING EVIDENCE in /var/lib/amavis/tmp/amavis-20170207T082744-21323-gFK_Ofar
Feb  7 08:27:54 mx postfix/smtp[27003]: EFA15C0A13: to=<type@domain.de>, relay=127.0.0.1[127.0.0.1]:10024, conn_use=4, delay=85234, delays=85181/42/0/10, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=21323-04-4, spam_scan FAILED: GDATA_SPAM_SCANNER failed: GdataSpamScanner: Failed processing request; illegal response(%d) at /usr/local/lib/site_perl/Amavis/SpamControl/GdataSpamScanner.pm line 158. at (eval 98) line 159. (in reply to end of DATA command)) Feb  7 08:27:54 mx amavis[27219]: (21323-04-5) (!)run_command: child process [27219]: Insecure dependency in exec while running with -T switch at /usr/sbin/amavisd-new line 4743.
Feb  7 08:27:54 mx amavis[21323]: (21323-04-5) (!)run_av (GDAVCLIENTC SCANNER.) FAILED - unexpected , output=""
Feb  7 08:27:54 mx amavis[21323]: (21323-04-5) (!)GDAVCLIENTC SCANNER. av-scanner FAILED: CODE(0x2cc4260) unexpected , output="" at (eval 97) line 905.
Feb  7 08:27:54 mx amavis[21323]: (21323-04-5) (!)WARN: all primary virus scanners failed, considering backups Feb  7 08:27:54 mx amavis[27221]: (20783-09-4) (!)run_command: child process [27221]: Insecure dependency in exec while running with -T switch at /usr/sbin/amavisd-new line 4743.
Feb  7 08:27:54 mx amavis[20783]: (20783-09-4) (!!)collect_results from [27221] (/usr/bin/gdmailscannerc): exit 3 Feb  7 08:27:54 mx amavis[20783]: (20783-09-4) (!)checking with spam scanner GDATA_SPAM_SCANNER failed: GdataSpamScanner: Failed processing request; illegal response(%d) at /usr/local/lib/site_perl/Amavis/SpamControl/GdataSpamScanner.pm line 158.
Feb  7 08:27:54 mx amavis[20783]: (20783-09-4) (!!)TROUBLE in check_mail: spam_scan FAILED: GDATA_SPAM_SCANNER failed: GdataSpamScanner: Failed processing request; illegal response(%d) at /usr/local/lib/site_perl/Amavis/SpamControl/GdataSpamScanner.pm line 158. at (eval 98) line 159.
Feb  7 08:27:54 mx amavis[20783]: (20783-09-4) (!)PRESERVING EVIDENCE in /var/lib/amavis/tmp/amavis-20170207T082744-20783-75UHo67I
Feb  7 08:27:54 mx postfix/smtp[27159]: D74F7C00F4: to=<type@domain.de>, relay=127.0.0.1[127.0.0.1]:10024, conn_use=4, delay=342238, delays=342185/42/0/10, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=20783-09-4, spam_scan FAILED: GDATA_SPAM_SCANNER failed: GdataSpamScanner: Failed processing request; illegal response(%d) at /usr/local/lib/site_perl/Amavis/SpamControl/GdataSpamScanner.pm line 158. at (eval 98) line 159. (in reply to end of DATA command)) Feb  7 08:27:55 mx amavis[20783]: (20783-09-5) Passed CLEAN {RelayedInbound}, SPAM_DISC [1.2.3.4]:44419 [1.2.3.4] <type@domain.de> -> <type@domain.de>, Queue-ID: 6D65CC0A33, Message-ID: <62734015.3835.1486452455492.JavaMail@domain.de>, mail_id: lsOZOYNAIa3o, Hits: 0, size: 44774, queued_as: 57B04C0A40, 471 ms

Feb  7 09:55:25 mx amavis[22893]: (22893-07) Passed CLEAN {RelayedInbound}, SPAM_DISC [1.2.32.4]:36945 [1.5.7.98] <type@domain.de> -> <type@domain.de>, Queue-ID: E7592C0071, Message-ID: <20170207085513.B8A52340881@domain.de>, mail_id: 3lhpfBFnyuAI, Hits: 0, size: 4172, queued_as: 1F499C00F7, 10166 ms Feb  7 09:55:25 mx amavis[20843]: (20843-14) (!)run_av (GDAVCLIENTC SCANNER.) FAILED - unexpected , output="SKIP"
Feb  7 09:55:25 mx amavis[20843]: (20843-14) (!)GDAVCLIENTC SCANNER. av-scanner FAILED: CODE(0x2cc4260) unexpected , output="SKIP" at (eval 97) line 905.
Feb  7 09:55:25 mx amavis[20843]: (20843-14) (!)WARN: all primary virus scanners failed, considering backups